WSP

A global engineering firm needed consistent, accessible, bilingual training across 65,000 employees — Neovation modernized 40 courses to get them there

WSP eLearning training program
0+ Courses modernized
0+ Employees served
0% Favorable learner response

40+ courses refreshed, rebranded, and made fully accessible in both English and French — with 95% of learners responding favorably in post-training surveys.

The Challenge

40 proprietary courses that needed a complete overhaul

WSP is one of the world’s largest professional services firms, with over 65,000 employees across dozens of countries. Over the years, they had built roughly 40 custom training courses — each developed at different times, by different teams, using different templates, navigation patterns, and visual standards.

A major rebrand made those inconsistencies impossible to ignore. Some courses were English-only, while Canadian operations required full French equivalents. None had been audited against modern accessibility standards. WSP needed a partner who could systematically modernize all 40+ proprietary courses without disrupting the training thousands of employees relied on daily.

WSP eLearning course interface

Inconsistent brand experience

Courses built over years by different teams used different templates, navigation, and visual standards — undermining the new brand

Bilingual parity gaps

Many courses lacked French versions or had outdated translations that didn’t match the current English content

Accessibility gaps

No courses had been audited for WCAG compliance, creating regulatory risk across operating regions

The Solution

A systematic modernization across all 40+ courses

WSP course template system

Consistent template system

Every course was rebuilt using a unified template that reflected WSP’s new brand standards — not just a re-skin, but structural changes to improve navigation and interaction patterns across the board.

WSP bilingual course content

Learning simulations for real-world practice

Custom learning simulations emulated WSP’s operational environment, giving learners a safe space to practice tasks and build confidence without real-world risk.

WSP accessible course design

Accessibility as a core requirement

WCAG compliance was built into every interaction, media element, and navigation pattern — not added as an afterthought. Visual enhancements created a cohesive, professional experience across all 40+ courses.

The Work

See the modernized courses in action

This initiative was a huge success! Neovation’s quick turnaround was amazing, and they did an excellent job pivoting and staying flexible.
Dominique Robertson Senior Instructional Designer, Global OCM Training Team WSP
WSP training program
Project Details

Instructional Design

Level 1

Content Readiness

Existing — 40+ proprietary courses

Creation Software

Custom eLearning Development

Interactivity Level

Level 2: Moderate

Outcomes

40+ courses modernized Brand-consistent templates Fully accessible Full bilingual parity Visual enhancement Sustainable course framework

About WSP

Business/Professional Services

WSP is one of the world’s leading professional services firms, providing strategic advisory, engineering, and design services to clients in the transportation, infrastructure, environment, building, energy, water, and mining sectors. With over 65,000 employees across dozens of countries, WSP delivers services that transform the built environment and restore the natural environment.

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