Canada Soccer

Canada Soccer transformed in-person coach training into a custom blended learning program that changed the game for coach education nationwide

Brandon Hall Group Gold Award 2024 — Learning & Development
Canada Soccer coach education program
0% Revenue increase
0+ Coaches registered
0%+ Training time reduced

Revenue grew 733%, training time was cut in half, and learner satisfaction improved across the board.

The Challenge

A national training program that couldn’t keep up with the fastest-growing sport in the country

Canada Soccer trains coaches at every level — from local recreational clubs to competitive associations — on the hard and soft skills they need to develop players safely and effectively. But the program was built entirely around in-person workshops delivered on the pitch, and as the sport grew, that model couldn’t scale. Scheduling, travel costs, and tracking completions nationwide became unmanageable — and the pandemic made in-person delivery impossible.

The organization needed to redesign its coach education from the ground up without losing what made it work: hands-on practice, community connection, and mentorship from experienced coaches.

Soccer coaching session on the field

Scale without losing quality

Transform a fully in-person program into a scalable blended model — combining eLearning with practical, on-field workshops

Earn buy-in nationwide

Gain support from coaches and provincial associations through deep consultation, inviting feedback, and giving local experts ownership of the program’s evolution

Accessible to everyone

Serve a diverse audience with widely varying technology experience, requiring intuitive course design, bilingual delivery, and readily available support

The Solution

A blended learning experience designed for coaches, by coaches

Active Start course launch screen

Four coaching streams, one consistent structure

The Grassroots Coach Education Program was built around four streams — Active Start, FUNdamentals, Learn to Train, and Soccer for Life — each following a clear, consistent structure. Every stream begins with a shared foundational course, followed by age- and stage-specific training, and concludes with a hands-on, locally delivered workshop.

Interactive eLearning course module

Workshop content reimagined for the screen

Working closely with Canada Soccer’s subject matter experts, the instructional design team transformed the original workshop material into clear, bite-sized eLearning modules with consistent, templated layouts. All training was developed in both English and French, ensuring nationwide accessibility.

Training impact and progress tracking

Self-serve registration, instant access

Members register and purchase training through an online store, with learning accounts created instantly and learning paths available immediately. Completion tracking at every level — from individual coaches to clubs, provinces, and territories — gives Canada Soccer full visibility into progress nationwide.

The Work

See the training in action

The Neovation team put the eLearning courses into readable, bite-sized pieces where we didn’t lose the content or the intent. The result was a consistent look across courses. What they came up with was just outstanding.
Jim Loughlin
Jim Loughlin Manager of Coach Education, Instructional Design, and Content Development Canada Soccer
Download the Canada Soccer Case Study PDF
Canada Soccer coaching
Project Details

Instructional Design

Level 1

Content Readiness

Prepared — pre-existing workshop materials

Creation Software

Custom eLearning Development

Interactivity Level

Level 2: Moderate

Outcomes

Blended learning paths Custom eLearning courses On-field workshops Multimedia resources Knowledge checks Bilingual delivery Self-registration Progress tracking Peer-based learning

About Canada Soccer

National Sport Organization

Canada Soccer is the official governing body for soccer in Canada, supporting the country’s most played participatory sport. Canada Soccer serves approximately 1,200 clubs operating across every province and territory, including 1 million registered active participants. Coaches and referees receive training from Canada Soccer, with over 32,000 participating nationwide.

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